Whether Ikea doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 office & equipment alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
Ikea
Current
|
1.4/5 | 6 | View | |
Coleman Furniture
|
4.3/5 | 9 | Customer Service 8/10 Delivery Experience 7/10 | View |
Rcwilley
|
4.2/5 | 9 | Sales Staff Assistance 8/10 | View |
Lovesac
|
2.0/5 | 7 | View | |
Ghostbed
|
1.6/5 | 7 | View | |
Zuri Furniture
|
2.5/5 | 6 | View | |
Raymourflanigan
|
4.4/5 | 5 | Sales Staff Assistance 9/10 | View |
|
Cymax
|
1.2/5 | 5 | View | |
Lampsplus
|
4.6/5 | 5 | Website Usability 9/10 Customer Service 8/10 | View |
Zotto Sleep
|
— | 5 | View | |
Apt2b
|
2.3/5 | 5 | View |
Detailed Comparison
Coleman Furniture
Coleman Furniture receives generally positive feedback, with customers frequently praising their customer service and delivery. However, some customers have reported issues with delivery times and product quality.
Strengths
- Excellent customer service with helpful and responsive representatives.
- Efficient and professional delivery service, including white glove delivery.
- Good communication throughout the ordering and delivery process.
Weaknesses
- Delivery delays and extended delivery times.
- Occasional issues with damaged or defective furniture upon delivery.
- Some customers report issues with the quality of the furniture, especially concerning cheaper materials.
Rcwilley
Rcwilley receives generally positive reviews, with customers frequently praising the helpfulness and knowledge of the sales staff. However, some customers report issues with delivery, damaged products, and inconsistent customer service after the sale.
Strengths
- Helpful and knowledgeable sales staff provide excellent in-store assistance
- Wide selection of furniture, appliances, and electronics
- Easy online purchase and pickup process
Weaknesses
- Frequent delivery issues, including damaged items and delays
- Inconsistent and sometimes unhelpful customer service after the sale
- Website can be glitchy and difficult to use for online ordering
Lovesac
Lovesac receives mixed customer feedback, with many praising the product's modular design and comfort, while others report significant issues with customer service, delivery, and product quality. The company's Sactionals and Sacs are often described as comfortable and customizable, but the overall experience is marred by inconsistent service and assembly challenges.
Strengths
- Modular design allows for easy customization and reconfiguration.
- Comfortable seating experience with soft fill options.
- Washable covers make cleaning and maintenance easier.
Weaknesses
- Poor customer service with slow response times and difficulty resolving issues.
- Frequent delivery delays and missing items.
- Challenging and time-consuming assembly process.
Ghostbed
Ghostbed, an online retailer specializing in mattresses and bedding, receives overwhelmingly negative feedback regarding product quality, customer service, and return processes. While a few customers praise individual sales representatives and product comfort, the vast majority report significant issues.
Strengths
- Some customers praise individual sales representatives for their helpfulness.
- A few reviewers find Ghostbed mattresses comfortable and supportive.
Weaknesses
- Many customers report difficulties returning items and obtaining refunds, despite the advertised "hassle-free" return policy.
- Numerous reviewers describe rude, unhelpful, and unresponsive customer service.
- Several customers complain about the poor quality of Ghostbed mattresses, including sagging, chemical smells, and lack of support.
Zuri Furniture
Zuri Furniture receives mixed feedback, with customers praising the modern designs and responsive customer support, while others report significant issues with delivery delays, damaged products, and unhelpful customer service. The quality of the furniture is a recurring point of contention, with some finding it high-quality and others describing it as overpriced for the materials used.
Strengths
- Stylish and modern designs appeal to many customers
- Some customers report positive experiences with customer service
- Furniture is easy to assemble for some customers
Weaknesses
- Frequent delivery delays and backorders
- Damaged furniture upon arrival is a common issue
- Poor customer service and lack of responsiveness
Raymourflanigan
Raymour & Flanigan is a furniture retailer that receives overwhelmingly positive feedback regarding their sales staff and in-store experience. However, some customers report issues with delivery and post-sales service.
Strengths
- Helpful and knowledgeable sales staff
- No-pressure shopping environment
- Wide selection of furniture styles
Weaknesses
- Delivery delays and issues
- Difficulties with post-sale customer service
- Damaged or defective furniture
Lampsplus
Lampsplus receives overwhelmingly positive feedback for its extensive product selection, user-friendly website, and helpful customer service. While some customers report issues with discount codes and occasional damaged merchandise, the majority are satisfied with their purchases and the overall shopping experience.
Strengths
- Extensive product selection caters to diverse needs and styles
- User-friendly website with effective search and filtering
- Helpful and responsive customer service resolves issues efficiently
Weaknesses
- Discount codes frequently fail to work or have unexpected restrictions
- Occasional instances of damaged merchandise upon arrival
- Inconsistent product quality compared to website images
Apt2b
Apt2B faces significant challenges, as customers report issues with order fulfillment, product quality, and customer service. While some customers praise the assistance of specific representatives, the overwhelming sentiment points to serious operational and communication problems.
Strengths
- Helpful customer service from specific representatives
- Delivery was on point and timely
Weaknesses
- Orders never received or significantly delayed
- Poor customer service and lack of communication
- Poor product quality and durability